Account Manager

Full Time @Epson posted 7 months ago

Job Description

Epson, a $10B global leader in high-quality consumer electronics, imaging, and point of sale printing devices, is seeking an exceptional Account Manager II to join our company to help drive growth and sales of existing and new products. This position will oversee Epson’s Northeastern region which includes Maine, Vermont, New Hampshire, New York, Massachusetts, Rhode Island, Connecticut, New Jersey, Pennsylvania, and Delaware.


Principal Accountabilities

In addition to the following Epson’s policies and procedures, principle accountabilities include, but are not limited to:

  • Meets and exceeds sales and product objectives in territory by effectively utilizing all resources available
  • Collaborates with Sales Manager in development of sales plan and builds sales
  • Establishes a strong Epson presence within account base at decision maker and management level
  • Develops contacts in target accounts through prospecting in designated territory
  • Follows-up on all leads provided by the company
  • Interacts with all appropriate internal and external customers to ensure successful implementation of sales and marketing strategies with the customer
  • Identifies and understands the customer’s needs and provides solutions using Epson products, programs, and services
  • Leverages Epson channel partners whenever possible and minimize channel conflict
  • Demonstrates products to new and existing customers
  • Keeps abreast of product lines and industry trends and informs Epson management on developments and trends that may impact customers’ purchases and other business activities in the near and distant future
  • Participates in trade shows, sales meetings, training classes, and other lead generation activities
  • Resolves customer issues in a timely and thorough manner; escalates issues to manager as appropriate
  • Effective Sales Administration
  • Develops and provides Sales Operations with monthly product forecasts
  • Adheres to all administrative policies and procedures
  • Maintains account database of contacts and activities
  • Submits all commission documentation monthly
  • Provides monthly pipeline sales forecasts to sales management
  • Operates within budgetary constraints
  • Submits weekly activity/call reports


  • Industry experience and knowledge with reseller channels
  • 6-8 years of new business development sales experience within the print technology industry and selling directly to the dealers/channel
  • Up to 35% travel within local region and occasionally to headquarters in Los Alamitos, CA and trade shows
  • Extremely strong coordination, follow up, leadership and rapport building capabilities
  • Excellent verbal and written communication skills
  • Completion of an undergraduate degree or equivalent (B.A. or B.S)
  • Working knowledge of MS Office: Word, PowerPoint, Excel and Adobe
  • Team player

Relationship Management
1.  Builds strong relationships with peers, other departments, and managers to best meet company goals and objectives.

Epson America, Inc. is an Equal Opportunity/ Affirmative Action Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability and protected veteran status, as well as any other characteristic protected by federal, state or local law.

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